Contacts: Dialer & Call Manager — Privacy Policy

Contacts: Dialer & Call Manager — Privacy Policy

 

At Lab Mobile Product, we recognize that privacy is significant. This Privacy Policy applies to Contacts: Dialer & Call Manager (the "App"), published under the developer name "Lab Mobile Product".

This Policy explains what information we collect, how we use and share it, and the choices available to you. By installing or using the App, you agree to the practices described here.

1. Information We Collect

Information you provide

Where a feature asks for it directly — such as contacts you create or edit — that information is provided voluntarily by you.

Device and account information

- device model, OS version, and app version

- device account information, used to support contact syncing with accounts already set up on your device

- general diagnostic and crash information.

Call, contact, and telephony data

Because the App provides dialer, Caller ID, call log, and contact-management features, it may access and process:

- call log entries — phone numbers, call type, timestamps, and duration

- contacts stored on your device — names, numbers, and related fields

- phone state and number information needed to place, answer, and manage calls

- contacts you create, edit, or sync through the App.

This data is processed on your device to power the requested calling, Caller ID, and contact features. It is not sold and is not shared with advertising or analytics partners.

 

2. App Permissions

The App may request the following Android permissions, only as needed for the feature they support:

- CALL_PHONE

- ANSWER_PHONE_CALLS

- READ_PHONE_STATE

- READ_BASIC_PHONE_STATE

- READ_CALL_LOG

- WRITE_CALL_LOG

- MANAGE_OWN_CALLS

- MODIFY_AUDIO_SETTINGS

- BLUETOOTH_CONNECT

- FOREGROUND_SERVICE

- FOREGROUND_SERVICE_PHONE_CALL

- USE_FULL_SCREEN_INTENT

- READ_CONTACTS

- WRITE_CONTACTS

- GET_ACCOUNTS

- READ_SYNC_SETTINGS

- WRITE_SYNC_SETTINGS

- RECORD_AUDIO

- SYSTEM_ALERT_WINDOW

- WRITE_SETTINGS

- POST_NOTIFICATIONS

- VIBRATE

- SCHEDULE_EXACT_ALARM

- RECEIVE_BOOT_COMPLETED

- WAKE_LOCK

- INTERNET

- ACCESS_NETWORK_STATE

 

3. Sensitive Permissions, Explained

These permissions are only requested when needed for the feature you're using, and we show an in-app explanation before asking for them.

Dialer, Caller ID & Call Management

- Place Calls (CALL_PHONE): lets the App initiate calls directly, so you can call a contact or number without switching apps.

- Answer Calls (ANSWER_PHONE_CALLS): lets the App answer an incoming call on your behalf when you use its own incoming-call screen.

- Phone State (READ_PHONE_STATE / READ_BASIC_PHONE_STATE): lets the App detect call state — ringing, active, idle — to run Caller ID and the in-call screen correctly.

- Call Log (READ_CALL_LOG / WRITE_CALL_LOG): lets the App read and update your call history so it can show recent calls and identify callers.

- Manage Own Calls (MANAGE_OWN_CALLS): lets the App manage calls placed through its own in-app calling connection.

- Audio Settings (MODIFY_AUDIO_SETTINGS): lets the App adjust call audio, such as switching between speaker, earpiece, or a connected device.

- Bluetooth (BLUETOOTH_CONNECT): lets the App connect to Bluetooth devices you've already paired — headsets, earbuds, or a car system — to route call audio to them.

- Full-Screen Notifications (USE_FULL_SCREEN_INTENT): lets the App show a full-screen incoming-call interface, including over the lock screen.

- Display Over Other Apps (SYSTEM_ALERT_WINDOW): lets the App show Caller ID or call-related overlays on top of other apps during a call.

Contacts & Sync

- Contacts (READ_CONTACTS / WRITE_CONTACTS): lets the App match incoming numbers to your saved contacts and let you create or edit contact entries.

- Accounts & Sync Settings (GET_ACCOUNTS / READ_SYNC_SETTINGS / WRITE_SYNC_SETTINGS): lets the App recognize accounts already configured on your device and manage how your contacts sync with them.

Microphone

- Microphone (RECORD_AUDIO): used only for voice-based features you actively choose to use, such as voice search, voice commands, or optional call-audio functionality you explicitly enable. Audio is not recorded continuously or in the background.

 

4. Default Phone App (Dialer) Role

You may optionally set Contacts: Dialer & Call Manager as your device's default Phone (Dialer) app. This is a system-level choice made through Android Settings, and can be changed back at any time.

When set as the default dialer, the App may — solely to handle your calls:

- display the incoming-call screen and answer or reject calls at your direction;

- keep a dedicated foreground service (FOREGROUND_SERVICE_PHONE_CALL) running to keep call handling reliable;

- route call audio to Bluetooth devices you've paired; and

- show a full-screen incoming-call notification, including over the lock screen.

These capabilities are used solely to provide calling functionality — never for advertising, analytics, or any purpose unrelated to placing, answering, and managing your calls.

 

5. Other Permissions and How They're Used

- POST_NOTIFICATIONS: call, missed-call, and reminder notifications.

- VIBRATE: vibration feedback for calls and alerts.

- WRITE_SETTINGS: lets the App adjust certain device settings related to calling, such as ringer behavior, at your request.

- SCHEDULE_EXACT_ALARM: schedules time-sensitive reminders, such as callback alerts, accurately.

- RECEIVE_BOOT_COMPLETED: restarts relevant call-handling services after your device reboots.

- WAKE_LOCK: briefly keeps the device awake to complete a task like handling an incoming call.

- INTERNET / ACCESS_NETWORK_STATE: network communication and connectivity checks, used for updates, ads, and backend verification where applicable.

None of these permissions, by themselves, collect call log or contact content.

 

6. Advertising and Analytics Identifiers

The App may use Android's advertising and attribution APIs to support ad delivery and measurement, including:

- Advertising ID (AD_ID / ACCESS_ADSERVICES_AD_ID): a resettable identifier used for advertising.

- Attribution API (ACCESS_ADSERVICES_ATTRIBUTION): used for privacy-preserving ad attribution.

- Install Referrer (BIND_GET_INSTALL_REFERRER_SERVICE): helps us understand how the App was installed, for analytics purposes.

- Push messaging (Firebase Cloud Messaging, via com.google.android.c2dm.permission.RECEIVE): used to deliver notifications to your device.

You can reset or limit your advertising identifier, and opt out of personalized ads, through your device's privacy settings.

 

7. App-Private Permission

The App declares a custom permission scoped only to itself (ending in DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION), used to secure its internal broadcast receivers so other apps cannot interact with them. This is a system-level security measure and does not itself collect any data.

 

8. How We Use Information

- to provide and maintain dialer, Caller ID, call log, and contact features;

- to sync contacts with accounts you've set up on your device, where enabled;

- to send notifications and reminders;

- to keep the App reliable, secure, and functioning across device restarts;

- to diagnose and fix crashes or technical issues;

- to display advertising where applicable, and measure its performance;

- to comply with legal obligations and enforce our Terms.

 

9. Data Sharing

We do not sell your call log or contact content. We may share limited information with:

- service providers who help us operate the App (hosting, analytics, crash reporting, advertising);

- advertising partners, limited to advertising identifiers and non-content usage data, where ads are shown;

- authorities, where required by law;

- a successor business, in the event of a merger, acquisition, or asset sale.

 

10. Data Retention

Call log, contacts, and app preferences are processed and stored on your device and remain there until you clear app data, remove them individually, or uninstall the App. We don't keep a separate copy of your call log or contact content on our servers. Diagnostic and advertising-related data is retained only as long as needed for the purposes described above.

 

11. Security

We use reasonable administrative, technical, and organizational measures to protect information, including encrypted transport where applicable. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

 

12. Your Choices

- manage or revoke any permission at any time through your device's app settings;

- change your default Phone app back to another dialer at any time;

- reset or limit your advertising identifier through device privacy settings;

- turn notifications on or off;

- clear local app data or uninstall the App;

- contact us to ask questions or request deletion of any data we hold about you.

 

13. Children's Privacy

The App is intended for a general audience and is not directed at children under 13, or the minimum age required by applicable law in your region. We do not knowingly collect personal data from children under that age. If you believe a child has provided us with personal data, contact us and we will take reasonable steps to delete it.

 

14. International Data Transfers

Your information may be processed in a country other than where you live. Where required, we apply appropriate safeguards for cross-border data transfers.

 

15. Changes to This Policy

We may update this Privacy Policy from time to time. We'll update the effective date above when we do, and provide additional notice for significant changes where required by law.

 

16. Contact Us

Questions or requests about this Privacy Policy?

Developer: Lab Mobile Product

Email: labmobileproduct@gmail.com


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