Contacts: Calls & Caller ID old- Privacy Policy

Privacy Policy

This Privacy Policy explains how Lab Mobile Product (“we,” “us,” “our”) collects, uses, shares, and protects information in connection with Contacts: Calls & Caller ID (the “App”) and the services it provides (the “Service”). Capitalized terms not defined here have the meaning given to them in our Terms of Service.

By using the App, you consent to the collection, use, and sharing of information as described in this Policy. If you share information about someone else with us — for example, saving their number as a contact or reporting it as spam — you confirm they’re aware you’ve done so. You can opt out of certain uses of your information at any time, as explained below.


1. Information We Collect

1.1 Profile Information

If the App lets you set up a profile — for instance, to enable Caller ID for your own number — we collect what you provide, such as your name and phone number, which we verify via an SMS code or an automated “missed call” check. You may optionally add a photo, additional contact details, or other profile information. We may supplement this with publicly available or third-party demographic information.

1.2 Data From Using the App

As you install and use the App, we may collect technical and usage data from your device, including:

•           IP address, device identifiers, manufacturer, and model

•           SIM and telephony state, where needed for call-related features

•           device address book, where Caller ID or contact-matching features need it

•           advertising identifiers and ad-interaction events

•           operating system, connection type, and app version

•           logs and limited metadata about calls placed or received through the App (numbers, timestamps, duration) — not call recordings or content

•           spam reports, tags, or categorizations associated with a number, contributed by you or other users

•           general usage statistics, such as which features you use and how often.

Data that can’t reasonably be linked back to you isn’t treated as personal information under this Policy.

1.3 Third-Party Sign-In

If you choose to register or log in using a third-party account (such as a social or email provider), that service may share limited information with us — like a display name or profile photo — to let the App work with it. You control what’s shared through that provider’s own settings, and we never store your third-party account password.

1.4 Community-Contributed Data

Caller ID and spam-detection features rely partly on data contributed by our users — for example, when someone tags a number as a business, spam, or fraud risk, or suggests a name for an unlisted number. If you use these features, the information you submit may be shared with other users through the App’s shared directory. Even if you don’t use the App yourself, we may process limited information tied to your phone number (such as how often it’s reported as spam) that we receive from users who interact with your number, to support Caller ID and spam-protection features.


2. How We Use This Information

We use the information above to:

•           power Caller ID, spam detection, call-log, and dialer/contact-management features — matching a number against our database or your device contacts

•           support optional number lookup, where the underlying data is public or was made searchable by its owner

•           maintain a community-driven spam directory and improve detection accuracy over time

•           send you service notifications and respond to your inquiries

•           show relevant advertising and measure how well it performs

•           comply with legal obligations, investigate misuse, and protect the security of the App and its users

•           generally maintain, troubleshoot, and improve the Service.

We may also use aggregated or de-identified data for internal analytics and may share this type of non-identifying data with third parties.


3. How We Share Information

We may disclose information:

•           to comply with a law, regulation, or valid legal process

•           to protect our legal rights, enforce our agreements, or investigate misuse

•           to protect the safety of users or the public, where lawful to do so

•           with vetted service providers who support the App — infrastructure, analytics, bug-testing, ad measurement, and payment processing — under contractual limits requiring them to protect it and use it solely for the agreed purpose

•           with advertising and analytics partners, who may use cookies or device identifiers for measurement and ad delivery

•           with an acquiring company, in the event of a merger, consolidation, or sale of our business or assets.

We do not sell call log or contact content to advertising partners.


4. Unlisting and Ad Choices

If you don’t want your name or number to appear in Caller ID or number-lookup results, you can ask us to exclude it by contacting us at the email below. We’ll retain the minimum information needed to keep honoring that request going forward.

You can also limit or opt out of ad targeting at any time through your device’s advertising and privacy settings.


5. Security and International Data Transfers

Providing the Service may involve transferring, processing, and storing information in countries other than your own, including through cloud infrastructure and third-party processors. Those countries may not offer the same data-protection standards as your home country; by using the App, you agree to this kind of transfer, consistent with this Policy.

We apply reasonable physical, technical, and administrative safeguards to protect your information, including secured servers and access limited to authorized personnel. No method of transmission or storage is completely secure, so we can’t guarantee absolute protection.


6. Accessing and Updating Your Information

You can ask us to correct, update, or delete personal information we hold about you, and we may also do this on our own initiative if we discover it’s inaccurate or outdated. These rights are available to you whether or not you actively use the App, to the extent required by applicable law. Contact us using the details below to make a request.


7. Minors

The Service is not directed at, or designed to attract, anyone under the age of legal consent in their jurisdiction, and we don’t knowingly collect personal information from anyone under that age. We encourage parents and guardians to supervise their children’s use of calling and messaging apps. If we learn we’ve collected data from a minor without appropriate consent, we’ll take reasonable steps to delete or anonymize it — contact us at labmobileproduct@gmail.com if you believe this has occurred.


8. Changes to This Policy

We may update this Privacy Policy periodically, with or without separate notice. For material changes, we’ll notify you through the App or another appropriate channel. Continuing to use the App after a change takes effect means you accept the updated Policy.


9. Cookies

We use cookies and similar technologies — including mobile app identifiers — to recognize you across sessions, understand how the App is used, improve security, measure performance, and support advertising. You can manage cookie preferences through your device or browser settings; using the App means you consent to this use of cookies as described here.


10. Contact Us

Questions about this Privacy Policy, or a request regarding your personal information?

Developer: Lab Mobile Product Email: labmobileproduct@gmail.com

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